Alaina Randolph's Contact Details

Alaina Randolph's Company Details

PatientsVoices

N/A, MO, US • 20 - 49 Employees
Hospital/Clinic

Do you know what your patients want? Are you ready to shake up the status quo and make real changes that improve patient experiences?PatientsVoices can help.Standard healthcare surveys are long, response rates low and results confusing.WE'VE LEARNED NUMBERS DON'T TELL THE WHOLE STORY.PatientsVoices revolutionary approach flips the script on patient listening. We only ask your patients two questions. They simply describe and rate their experience. Unfiltered. Unbiased.Then we pair your patients' stories with our next generation AI technology. This proprietary platform analyzes the whole patient story, not just words and phrases.THE RESULT.You learn what matters most to your patients. When your priorities zero in on patient priorities, you create a loyal and profitable patient following.The Director of Patient and Family Engagement at a large pediatric health system said: "We use their statistical analyses to drive our strategic plan and improvement work. In the age of shortened experience surveys, we know we're getting a complete picture by closely monitoring comment trends and sentiments."WHO WE ARE.Founded in 2015, PatientsVoices® mission is to make it easy for health systems to improve patient experiences by tapping into the patient perspective on how to improve. Supported by funding from the National Science Foundation, PatientsVoices® built state-of-the-art deep learning models to accurately detect and label qualitative responses. Results predict what changes will not only improve patient experiences but also have a positive impact on health system ratings. SPECIALTIES: Improving Patient Satisfaction | Building Loyal, Profitable Patient Communities | Strategic Planning | Performance Improvement | Change Management