TOUCHPOINTS & CUSTOMER JOURNEYOur approach is focused on the key dimensions that make a business successful: the moments of truth in which the consumer/customer comes into contact with the brand, the product, the service offer and communication.We get right into the touchpoints where the "customer experience" takes place: we measure in real time the effects of their decisions.Thanks to insights strictly related to "real life", we provide unique and actionable marketing and commercial recommendations, accelerating your business growth.