Alexandre Castro's Contact Details

Alexandre Castro's Company Details

2MARES | Innovation is in your Team

A Coruña, Galicia, Spain • 15 Employees
Information Technology & Services

WORKFORCE ENGAGEMENT MANAGEMENTWorkforce Management - Automated Quality/Coaching - Speech Analytics - Artificial Intelligence - People Analytics2MARES is a solution fully integrated with the existing infrastructure systems to add Analytics, Collaboration, Process Optimization and Digital Customer Centric capabilities to your Team and today processes.More that 45.000 seats use today 2MARES in Spain, improving the daily work and processes: Quality Monitoring, Coaching, Training, Performance, Customer Experience, Speech Analytics, Employee and Customer Feedback, Call and Screen Recording, Social Media and Digital Channels, Semantic and text analytics....Specialized in Technology for the Contact Center since 1996.