XtraSource provides business process outsourcing services. The company specializes in supporting the customer lifecycle of sales, service, and retention for insurance, healthcare, and financial services sectors. It offers outbound services, such as sales calls offering products/services to existing and prospective businesses or consumers, which include customer acquisition, customer retention, direct mail follow-up, lead generation, market research, new member welcome, cross-selling, and medical diagnostic equipment patient services; and various help desk services. The company also provides inbound services for customer retention, problem solving, third party verification, enrollments, member services, and seminar reservations; and membership, pre-qualification, appointment setting, email, Medicare PDP and MA-PD enrollments, IVR and speech recognition, contact management and sales force automation, database updates, and Medicare supplemental insurance enrollment services. XtraSource was founded in 2012 and is based in Lahore Pakistan.