Alicia Grosso's Contact Details

Alicia Grosso's Company Details

Oct8ne

Barcelona, Catalonia, Spain • 24 Employees
Computer Software

The live chat evolution is our coviewing technology: You can show products of your catalog in real-time while talking to your customers and personalize their shopping experience.Thanks to the coviewer, a visual support integrated with our chat, the client and the agent share a virtual space where they can share product images and videos, whether they are in your catalog or not.Attending through visual customer service is the best way to increase your e-commerce sales: agents can apply up-selling and cross-selling techniques because they know the needs of each client.In this way, imitating the communication of a real experience, communication is fast and easy and the visual barriers between the client and the brand are broken.Try our 14-day free trial: we do not ask for your credit card details.