Information Technology Service Desk at Astro Communications Ltd - Dartford, ENG, UK
Astro Communications are experts in solving business challenges through the design, deployment and management of end-to-end communications and networking solutions. We have been successful for over 30 years in delivering solutions that are innovative, high quality and that represent genuine value for money. We are trusted and highly regarded by our customers and are more often seen as part of their team rather than simply a supplier.Astro provide solutions that span the entire spectrum of the communications stack from ‘Cabling to Cloud', Astro can service your business requirements from end-to-end. Where customers have challenging environments or complex requirements we come into our own, which is why we have delivered some of the most interesting solutions in the Market from wireless networks on ships, to satellite overlay networks across holiday parks.We like to engage with our customers at a technical and operational level, really understand the needs of the business and its desired outcomes, and then suggest a design or recommend a solution that is fit for purpose. Sometimes, this can be very simple and our knowledgeable and experienced team can provide something very quickly, and other times this can require a greater level of consideration and thought before coming up with a suggestion. What we never do is try to ‘tyre lever' a product or vendor to fit a customer issue if the solution is not right.Astro are proud to have established and maintained a large and varied customer base of businesses of all sizes and structures over the years. Some of these customer relationships span more than two decades and have included almost every available technology along the way. Astro's strategic goal is to continue to develop our customer relationships and to acquire new customers through our reputation for technical excellence, focus on customer care and service management.