Director of Operations & Regulatory at X-Cel Specialty Contacts, A Walman Company - Johns Creek, GA, US
X-Cel Specialty Contacts is an Industry Leading Specialty Lens-focused company, globally serving eye care professionals with an unmatched level of customer care that is backed by the widest selection of specialty contact lenses in the industry, and supported by an ISO13485:2016 registered medical device quality management system. Our expansive portfolio of specialty contact lenses include scleral and corneal gas permeable designs, custom soft, myopia management, and proprietary designs manufactured for other companies. These include but are not limited to; the NEW innovative REMLens®, a highly adjustable, yet easy-to-fit orthokeratology design for the management of myopia, the easy-to-fit Atlantis Scleral with multifocal and quadrant specific fitting options, and the widest offering of Corneal GPs and Specialty Custom Soft designs. X-Cel's legacy of excellence does not end once your patients' lenses leave our facility. To better serve the Eye Care Professionals in the optical industry, X-Cel offers ongoing personalized training for you and your staff, practice management tools, online ordering capabilities, and hassle-free, no-return warranties with paperless credits. The simplified warranty and returns policy includes the elimination of most add-on fees, including charges for truncation, fenestration, lenticular, notching, and prism, among others. As part of X-Cel's commitment to customer service, they have an unmatched consultation and management team to guide you every step of the way. To top it all off, X-Cel's specialty contact lenses typically ship within 24-to-48 hours and our customer service and expert fitting consultants are available from 8:00 am to 8:00 pm EST. X-Cel's ongoing commitment to in-house employee training, offers an NCLE certified consultation team with over 250 yearscombined experience.At X-Cel, we truly believe the patient in your chair is our patient too. We take the same care in consultation, customer service, and manufacturin