Alma Cervantes's Contact Details

Alma Cervantes's Company Details

CallCentered

Phoenix, Arizona, United States • 27 Employees
Outsourcing/offshoring

CallCentered is Minority Owned Contact Center specializing in B2B and B2C Telesales, Sales after service, Retention, Proactive Retention, Consultative sales, Customer care, Credit and collections and with an expertise in turning cost centers into profit centers. Our workforce is 100% transportable from brick and mortar operations to work at home. Our work at home agents have a primary and secondary secured internet connection to ensure business continuity and uninterruptable power supplies to ensure any interruptions in power do not impact our clients operations. We offer native speaking bilingual agents at rates less than what many clients pay in provincial Philippine sites. While our rates are extremely competitive, we compensate our employees significantly higher than the market average. In addition to competitive compensation, we develop agents and middle management into the executives of tomorrow.