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Direct Response
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Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service in every case. Direct Response has won the prestigious Deloitte Technology Fast 50 Rising Star Award for the London and South East region. Based on annual percentage turnover growth, Direct Response was also independently recognised as the fastest growing call centre in the UK and the 33rd most profitable. All of this comes off the back of a number of other awards including being finalists for the Unisys Service Excellence Awards. More recently Direct Response became the first company in the world to adopt online pre assessment and assessment in order to secure ISO 9001:2008. Recognised as Investors in People, Direct Response is also a finalist of the Orange National Business Award, customer focus category. Direct Response works with businesses from a wide range of sectors including Finance, Technology, Pharmaceuticals, Healthcare, Property, Insurance, Telecoms, Public Sector, Retail, Mail Order, and Publishing.