PCM is a Management & Technology Consulting firm. We specialize in creating value to organizations and firms through effectiveness improvement. Within the IT & Technology thread, we provide the following services: IT Strategy & Business Alignment – Gap analysis, formulate strategy and short-term\long-term roadmap, plan budgets and timelines, prioritize initiatives. Core Systems & Business Technology Selection – ROI analysis, market research, requirements analysis & definition, RFP and system\vendor selection, implementation program management & supervision, QA & UAT. Enterprise Applications – ERP, CRM & Contact Center, BI, Knowledge Management, Documents Management, Suppliers Portal.