Execs In The Know is a global community of customer experience (CX) leaders focused on providing excellence in customer service and support. Execs In The Know gives brands a platform to share and gain insights, stay on top of the latest trends in CX, and create lasting relationships with their peers – "Leaders Learning From Leaders." Execs In The Know holds numerous live and virtual events each year including Customer Response Summits, Subject Matter Briefings, Webinars, Lunch & Learns, and Leadership Roundtables. We also offer research, industry resources, and thought leadership via articles, reports, and our "Know It All" online community. Find us in our online community at:community.execsintheknow.com Find us on social media at:facebook.com/execsintheknowtwitter.com/execsintheknowyoutube.com/execsintheknowblogtalkradio.com/execsintheknow