Data Scientist/Scentific Researcher, Head of NLP Research team
NeoSound Intelligence fully automates the call monitoring process and turns audio calls into meaningful and searchable data.Our speech analytics tools provide the company with communication insights by listening to EACH AND EVERY call, instead of a small subset of calls, that managers can listen to manually. The AI solution allows companies to hear the real voice of the customers and enables top executives being aware of the voice communication issues that need to be solved in their companies, act accordingly and increase revenues. Turn customer voice interactions into actionable insights, reduce costs and increase revenues!