West Coast VP of Everything Cool at Paradigm Golf Group - San Clemente, California, United States
Innovative Golf Course Management that delivers Happy Customers, Motivated Team & Profitable GrowthIt's obvious that the Golf Business has changed forever. Customers' buying patterns, interest level, and expectations are much different that they were five and especially 10 years ago. So the question is, "What do we do to gain market share, increase profit and thrive…not just survive?" The answer: innovative management, happy customers and motivated team. Traditional-minded management in the golf business cannot fix the problem because it is the problem. Old, stale and stiff policies and procedures will not make happy customers, motivate your team, and definitely not increase your bottom line.