Andy Haviland's Colleagues at Astute Solutions
Andy Haviland's Contact Details
(877) 769-3750
Columbus, Ohio
Astute Solutions
Andy Haviland's Company Details
Astute Solutions builds the world’s smartest consumer engagement software. We have over 20 years of experience helping leading consumer brands deliver loyalty-building consumer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue