Anne Vinuya's Colleagues at HealthyBOS
Marinel Vergel
Director, Contact Center Manager and Process Development Manager
Anne Vinuya's Contact Details
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HealthyBOS
Anne Vinuya's Company Details
HeathlyBos offers a smarter, faster, cost effective way to get your message out to ultimately increase orders through trust, loyalty, and physician/patient engagement. The HealthyBOS Advantage: Our process is highly automated to direct the work effort to the appropriate workflow based on results from the previous workflow. Our system will automatically send a faxes, emails, samples, brochures, product information or medical notes, authorization and/or referral requests. Our calls are efficient and effective! The system automatically sends the record to the correct calling campaign to drive calls to doctors, patients or insurance companies. Both the communication frequency and fax materials or scripting are completely customized to your needs.We achieve 75% to 85% conversion rates via product/doctor engagement callsWe achieve 50% to 85% success rates on documentation requests depending on the product, age of the record and quality of information received.Each Month, our team completes:65,000 calls to doctor's offices20,000 calls to patients25,000 unique insurance verifications9,000 prior authorizationsWe focus on sharing your message, physician enagement, document collection, insurance verification, pre-authorizations, data entry, and quality audits, so our clients can focus on filling orders.