Located in bustling Tsim Sha Tsui, Hong Kong's first AI smart hotel is offering guests an extraordinary stay experience with its state-of-the-art facilities powered by artificial intelligence (AI). Guests can use the hotel's app to make reservations and even select their ideal room number. On arrival, guests can use the facial recognition technology to check-in and use the mobile phone as the room key. The fantastic hi-tech experience continues in guest rooms. The voice-controlled assistant can be configured to allow guests to control and adjust in-room devices like lights, curtains, air-conditioner and TV to their individual preferences; or inquire for information and play music. All of the Smart Rooms are equipped with Dyson hairdryers and TOTO's latest smart integrated toilet to guarantee a stylish and comfortable stay. It eliminates the need to operate the more traditional control tasks, such as pressing buttons. One can also operate the facilities via the in-room iPad or mobile app. For room services, instead of a knock on the door from staff, guests will be greeted by the room service robot, which can navigate between floors and operate the elevators to deliver coffee and amenities. In 2019, the Hotel has assigned YUEYUE, an adorable fluffy corgi, to be the Goodwill Ambassador. He loves cosying up to guests upon check-in and sometimes assists in events.