Arete Alliance
Quality Assurance Specialist at Arete Quality Alliance - London, England, United Kingdom
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Australia
Arete Quality Alliance
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We have developed a Quality Management system specifically for luxury hospitality to ensure quality standards are set and observed. We identify the needs and expectations of the Principal and use a process-based approach to create an operational strategy to meet those needs and expectations. The framework of specifications manage quality in service and asset management, ensuring the owner of the property receives the ultimate service experience because all aspects of their private home and lifestyle is professionally managed. It also ensures, as staff come and staff go, the quality and consistency delivered to the Principal will remain. Data Collection, Analysis and Interpretation; Quality Planning; Process Mapping; KPI's and Training Development; Internal Audits; Risk Assessment; Change Management; Improvements Program.