Technical Customer Support Representative at Best Rate Merchant Service - Simi Valley, CA, US
We provide our merchants with access to an in depth, real time, reporting portal. We unveil the mystery! Our philosophy is: merchants should have full access to view what the processor sees, which includes; batch reports, transaction tracking, month end financial reports, merchant statements, customer/transaction information and many more details. Receive information and alerts by email, text, or fax. Our state of the art portal allows you, the merchant, to upload any requested supportive documents straight into our system in the instance of a "retrieval request", which could ultimately help prevent a "charge back".