Concord Management Consultants offers effective, strategic solutions for business owners struggling with, or needing answers to questions such as: • Everyone is working harder and longer hours so why haven't my profits risen? • It seems every time I get one person trained, another employee leaves. What can I do about the turn-over rate? • I have a Vision and Mission statement for my company but am I the only one who cares about it? • Can I afford an employee reward system? Can I afford not to have one? • I know I need a customer loyalty program but where do I begin? • I see potential in many staff. Who can help me with coaching and development? • Why is my customer base declining when we're out there making the calls? • Will the current structure be viable 1 - 5 years from now? • I want to retire at some point, how do I transition the work?