Arshiya Kalra
Recruitment Resourcer at Phoenix Source & Select - City of Parramatta Council, nsw, Australia
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Phoenix Source & Select
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Phoenix Source & Select
City of Parramatta Council, nsw, Australia • 11 - 50 EmployeesOutsourcing/Offshoring
At Phoenix Source & Select, we offer comprehensive contact centre solutions. As experienced professionals in the field, we have a passion for transforming businesses. We can assist businesses of all shapes and sizes in identifying their challenges and finding the right solution, tailored to them.We've worked in every facet of a contact centre, and we know the grit and grind required to make it work. Perfecting the first point of contact for any business through contact centres is vital to ensure your business keeps running smoothly.With over 16 years' experience in customer service, we find the best solutions to add value and enhance our client's business. We help grow our client organisations by developing and delivering effective customer service solutions that enable our client to focus on achieving their goals.Over the years, we've worked in every facet of the contact centre space, transforming under performing businesses locally and offshore, across a range of industries. We've partnered with C-level executives, directors and boards in many industries including IT, Aged Care, Industrial, Offshoring, E-commerce, Media & Advertising, Real Estate, Events, HR & Recruitment, Credit, Telecommunications and more.Our experience spans across APAC, Japan, US, Canada, UK, and Middle East & Africa.At Phoenix Source & Select, we do not offer an off-the-shelf solution for our clients' needs. By offering three entirely different approaches to solving your problem, we can help you find the best solution to fit your company. Whether that means teaming you up with the best, dedicated offshore agents, building and up-skilling your team on-site, or finding you the best hidden talent to suit your needs, Phoenix Source & Select has you covered.Want to learn more? Get in touch at enquiries@phoenixss.co and one our representatives will respond. We look forward to hearing from you.