Customer Service Representative at Front Office Coach - Dental Front Office Team Training and Culture Development - McKinney, TX, US
Front Office Coach provides dental front office training and total practice management consulting for private practices in the field of dentistry. A fully trained and competent front office team is essential to the success of any practice. How new patient questions are handled by your staff is crucial to the conversion of a general inquiry into a new patient. In today's competitive market the first contact with your practice is critical. From the patients' first telephone call through their completed treatment, as the practice owner, you need to make sure your team can present the best experience for your new and existing patients.Front Office Coach was created with the goal of helping dental front office teams implement systems and procedures that have proven to be very successful in making dental front office teams work better and maximize revenue opportunities. We offer a variety of on-site training workshops designed to fit the requirements and goals of your dental office. Our training is designed for the front office staff, treatment coordinator, dental insurance training, dental office management training, and dental sales training. Depending on your practices needs, courses can range from one day course to multiple day training with flexible training days depending on your practices needs and schedule. We also provide external training courses throughout the year that includes introduction to treatment coordination, advanced treatment coordination and courses for the dental receptionist.