Ashley Merrill's Contact Details

Ashley Merrill's Company Details

Sureshine Stone Care | Marble | Granite | Travertine | Restoration | Refinishing | Orange County

Huntington Beach, California, United States • 2 Employees
Facilities Services

Commercial and Residential Services• Marble, Limestone, Travertine Refinishing, Polishing, Cleaning• Granite Repair & Sealing• Tile and Grout Cleaning• Concrete & Terrazzo Polishing• Saltillos & Mexican Pavers Stripping & Refinishing• Exterior Paver Deep Cleaning• Glass PolishingJob QualityOur salesmen are highly trained and qualified stone technicians themselves. This enables them to perform correct evaluations and provide competitive proposals for the work to be done, which is clearly indicated on your type written proposal. Our technicians use that same proposal in the performance of your project. Nothing is left out. Our commitment to customer service is written directly on our contract. It's called our Sureshine Service Guarantee:Sureshine Care and Restoration Services, Inc. guarantees all work to becompleted as indicated. If you are not satisfied call our office and we will returnto remedy the situation at no obligation or additional cost.Our dedication to job quality is reflected in our Service Guarantee. Our technicians perform your job correctly the first time or will return at no charge or obligation. We will ask you to review our work upon completion and fill out a customer service form.Surveys conducted over the past 5 years say:• 95% of customers say they will use our services again• Of those 99% said we can use them as a referral.• 98% of customers said our technicians worked in a clean workmanlike manner.• Overall customer service: 4.87/5.00• Overall Rating of our services: 4.78/5.00Dedication to Customer service has been our greatest focus since our inception. Our project managers answer the phone, schedule appointments, and are empowered to handle most customer service issues on on the spot. If you have a problem, our project managers will solve it, or schedule a visit from a technician or owner at your request.