Ashvin Sampath's Company Details
El Segundo, CA, US • 100 - 249 Employees
Technology Consulting/Tech Services
What started as an AI research company in 2002, SmartAction is now one of the leading AI-powered virtual agent solutions for contact centers over voice, chat, and SMS. While having been named "Gartner Cool Vendor" and "The Leader in AI-enhanced Self-Service,"by Frost & Sullivan, SmartAction is the top-rated Virtual Customer Assistant solution on Gartner Peer Insights as ranked by customer reviews. SmartAction operates the AI-powered CX for more than 100 brands including some of the most iconic brands in the world.
Interactive Voice Recognition
Artificial Intelligence
Call Centers
Virtual Call Agents
Speech Technology
self-service
Omnichannel
customer experience
Contact Centers
Intelligent Virtual Agent
Intelligent Self-Service
Customer Experience
Chatbot
Intelligent IVR
Virtual Customer Assistants
Omni-bot
Conversational AI
contact center automation
B2B
Technology Consulting/Tech Services
Information Technology and Services