Aura Elias's Contact Details

Aura Elias's Company Details

Hotel Quality Solutions

Tampa, Florida, United States • 7 Employees
Hospitality

HQsolutions-Switzerland was a company (start 2007-end 2010 ) acting as a « Hospitality Consultancy Company ». Two fields within the hospitality industry:- Recruitment- Consulting: Drawing SOPs + Hotels' performances/evaluation/audit + Training Solutions1. Recruitment-with Hospitalio.comHOSPITALITY RECRUITMENT AGENCY registered in South Africa (2002) with consultants in 7 countries: management and staff placements to the five star hotel, restaurant, catering and cruise line industry. We want to assure a local presence with a global reach. Hospitalio utilizes the latest in online recruitment technology to provide clients with pre-screened suitable candidates quickly.Hospitalio works with most leading international Hotel groups, as well as Cruise-lines and Airline companies.2. Quality improvement and training3 phases has been designed. Services covers:"Standards establishment " HQsolutions helps hoteliers in need for standardization, draw procedures for which each employee should follow in order to make the service delivered to guest as smooth, professional & standard as possible."Performance evaluation"- HQsolutions can accomplish mystery-visit activities, by audit and/or by scientific approach related to service quality, customer and employee satisfaction survey and measurement."Training solutions"- With the results of both investigations, HQsolutions is able to provide company's training sessions in order to cure problems that arose!