Customer Relationship Management Academy of Asia (CRMAA) has been established as a nonprofit organization to keep up with the pace of avant-garde development of the CRM in multiple industries in Asian countries. CRMAA extends its support that helps in the expansion, channelization and communication of the principles and disciplines of CRM. CRMAA has been incorporated as a strategic think-tank, an ever-progressive establishment and an education and knowledge platform that have been pitched forward for consistent improvement of the competence level of professionals from various industries.At CRMAA, we facilitate in sharing information and educating the entire business community regarding CRM and related specialties by accumulating knowledge-pool through a network of CRM professionals. We also rally round in exchanging knowledge about this exciting discipline that is ultimately targeted at helping various industries to improve functionality as well as profitability. Leading organizations to count on CRMAA to keep their customers, build market share and improve the performance of their entire workforce so they develop a culture of delivering superior customer service and Relationships.