Today's sophisticated IT equipment nolonger aligns with conventional high-pricesupport contracts that were required forolder, more complex systems.Current equipment is more straightforward, fault tolerant andfeatures built-in redundancy, enabling the technology to safelyremain in ‘degraded status' for extended periods. This evolutionhas significantly reduced the criticality for maintenance contractswith 4-hour response SLAs. More importantly, it has rendered theconventional support model with high premiums and costlyupfront annual commitments as largely unnecessary.PAYGTech has revolutionized the traditionalhigh-priced support model with its innovativepay-as-you-go model.