Ayanna Bradfield

Quality Assurance Specialist at Concentra Solutions - Americus, GA, US

Ayanna Bradfield's Contact Details
HQ
770-395-0988
Location
Macon,Georgia,United States
Company
Concentra Solutions
Ayanna Bradfield's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
Details about Concentra Solutions
Frequently Asked Questions about Ayanna Bradfield
Ayanna Bradfield currently works for Concentra Solutions.
Ayanna Bradfield's role at Concentra Solutions is Quality Assurance Specialist.
Ayanna Bradfield's email address is ***@concentrasolutions.com. To view Ayanna Bradfield's full email address, please signup to ConnectPlex.
Ayanna Bradfield works in the Management Consulting industry.
Ayanna Bradfield's colleagues at Concentra Solutions are Alecia Pinckney, Dharmendra Thakkar, Lacey Hasson, Donna Carson, Ashley Wilson, Ashley Parise, Valerie Larlee and others.
Ayanna Bradfield's phone number is 770-395-0988
See more information about Ayanna Bradfield