ICEware offers hosted collection software, hosted collection services and hosted IT support. ICEware is based on Zero-Footprint Technology, meaning there is no need for in-house servers or other hardware. It is browser-based as well; thus uses only limited resources and works in an "on demand" environment. Also, ICEware Corp. acts as an outsourced IT department for clients; quickly and efficiently handling updates, reporting, customization, and training at no additional cost, and eliminating the need for an in-house IT department. The ICEware Exchange Model makes it possible for a company or individual to manage multiple remote offices anywhere in the world from a centralized location. As an added note, ICEware can be integrated with any third party vendor including dialers, letter vendors, skip tracers and credit bureaus at no additional cost. The purpose of ICEware is to automate a company's processes and allow it to run the way management sees fit; our solutions are customizable to work with any sized business and to allow collectors to work any kind of paper.