Bill Heinemann's Contact Details

Bill Heinemann's Company Details

Convergent Telecom is an award winning telecommunications systems and services company devoted to doing what is right for their clients. If you are in the Unites States and you need assistance provisioning and procuring telecom services in Canada, or you are in Canada and need help provisioning and procuring telecom services in the United States, Convergent Telecom can help. The company was founded in 1998 and has a combined industry tenure of over seventy-five years’ experience. Convergent Telecom is a single point of contact for wireless and wireline services and systems, and we have many small, medium, large and enterprise business clients across Canada and the United States. We help our clients reduce telecom spend, shorten the procurement processes for telecom services and systems, and we project manage the implementation to ensure timely delivery of services. 2015 was a banner year for Convergent Telecom. We were recognized (once again) as Bell Canada’s leading channel partner, we were certified by IBM to resell their Mobile Device Management, Mobile Security, and Real Time Telecom Expense Management system (MaaS 360 by Fiberlink) across Canada and the United States, and we also joined partner programs with Master Agents in the USA to leverage over 56 national and international telecom carriers. We bring a unique perspective to each client relationship and we're able to bench mark suppliers, leverage systematic problem-solving methodologies, reduce Total Cost of Ownership, and produce the highest ROI in the industry. We can: • Provide One Single Point of Contact for Moves, Adds, Changes (MAC), and Rearrangements with all Carriers and we review your first invoice, after MAC orders, to ensure billing accuracy. • Review carrier equipment records annually, make recommendations to optimize and reduce costs, and provide full project management for implementation of recommendations • Provide live answer between 8:30 AM and 4:30 PM Monday to Friday