Brad Cleveland

Author, Speaker, Consultant / Senior Advisor at ICMI Inc - Colorado Springs, CO, US

Brad Cleveland's Contact Details
HQ
719-955-8149
Location
Company
ICMI Inc
Brad Cleveland's Company Details
ICMI Inc logo, ICMI Inc contact details

ICMI Inc

Colorado Springs, CO, US • 100 - 249 Employees
Management Consulting

Whether it's your people, your processes or your strategy, ICMI wants to partner with you to take your customer service to the next level. We have been empowering contact center excellence for over 30 years, helping more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources.We offer comprehensive resources for customer management professionals - from frontline agents to executives - who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you:-Raise the strategic value of your contact center-Optimize your operations-Improve your customer serviceWe are considered the authority on contact center performance excellence. In fact, just recently, the New York Times, NBC Nightly News, and several other major media outlets tapped ICMI to provide insights on how consumers can work better with contact centers.Be a part of our active community and find out how ICMI can add value to your contact center and more importantly, your customer.

Call Center Training (On-Site Regional Virtual Symposiums) Call Center Consulting Call Center Conferences (ACCE Call Center Demo) Call Center Research (Articles Blogs Q & A Webinars etc.) Call Center Certification (CIAC Site Certification) Contact Center Training Contact Center Consulting Contact Center Conferences (Contact Center Expo & Conference | Contact Center Demo & Conference) Contact Center Resources (Blogs Tool Kits Host of #ICMIchat | Tuesdays 1pm ET Contact Center Conferences (Contact Center Expo & Conference | Contact Center Demo & Conference) Management Consulting Management Services
Details about ICMI Inc
Frequently Asked Questions about Brad Cleveland
Brad Cleveland currently works for ICMI.
Brad Cleveland's role at ICMI is Author, Speaker, Consultant / Senior Advisor.
Brad Cleveland's email address is ***@icmi.com. To view Brad Cleveland's full email address, please signup to ConnectPlex.
Brad Cleveland works in the Management Consulting industry.
Brad Cleveland's colleagues at ICMI Inc are William Ladd, Lauren Fisher, Dale Nieman, John Faggiano, Elaine Carr, Laura Grimes, Anne Nickerson and others.
Brad Cleveland's phone number is 719-955-8149
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