Brad Smith's Contact Details

Brad Smith's Company Details

TribeCX

London, England, United Kingdom • 16 Employees
Management Consulting

A different approach to customer experience. We're a customer experience (CX) community of like-minded people. It's created for CX people, by CX people.We work with companies across the world to get their customer experience working harder. * We're a tribe of 20+ practitioners from some of the world's biggest brands. * We've combined our knowledge and are ready to support you to deliver results and reduce risk no matter where you are. * We'll empower you to build your own great CX practices. This is your journey, and you should be in the driving seat. Getting results from day one:Through our integrated transformation platform, you'll create and build internal customer experience practices to drive your CX transformation. You'll quickly achieve results working on 90 day sprints, and at the same time building your CX assets and a CX playbook to scale across your organisation. We'll coach you to: * validate or create the CX strategy and roadmap* rapidly re-design, pilot and test, the first two key improvements to your customers' experience * roll these proof points into a practical CX playbook that ensures a solid ROI from your customer experience investment* build continuous improvement into your CX programme through the ongoing subscription to our CX transformation platformJoin the TribeCX community www.tribecx.com