Sparkcents develops fintech-powered customer service recovery products for the hospitality industry. We equip and empower front-line restaurant, hotel and airline service staff to 'right wrongs' when and where they occur. Moreover, we enable our customers to translate the goodwill created by prompt, genuine service recovery into positive customer reviews. We also log each service misstep and provide advanced analytics to help identify, prioritize and resolve recurring operational issues. Most importantly, we put our money where our mouth is: Our customers only pay a modest fee once we have incentivized and proven a customer return. Sparkcents is headquartered in Vancouver, Canada.