Brooke Scott's Contact Details

Brooke Scott's Company Details

Scott and Co

Lubbock, Texas, United States • 1 Employees
Program Development

An analytical team of behind-the-scenes experts who streamline workflows for six-figure course creators, and educators.You're looking for a right-hand... and that's where we thrive! The way you serve and show up for your clients, is the way we want to help serve you. Our focus is to assist entrepreneurs, course creators, and educators in automating their courses, organizing the day-to-day, and providing new perspectives for streamlined growth. We began this business on the foundation and strengths we development over our time in multiple different roles in the corporate world. We have taken the core strategies that WORK and married the best parts of each role, into providing services to the online community. Implementing those areas, and functions of roles such as a project manager, integrator, and virtual assistant, allows us to explore the shadows of businesses and formulate custom strategies with a unique and open perspective. The beautiful (and best, in our opinion) thing about providing this level of customer experience is being in the nitty-gritty details of the brand. Diving into the deep end, resolving issues, and finding areas that might have been overlooked, not only benefit helping workflows, but provides the utmost care and quality for customers – which they deserve to receive. The core of our definition of customer service, comes down to the connection made through attentive listening, the accountability taken in both client-facing and team-facing situations, and the authenticity shown daily. The actions of taking the time to adjust to the situation, resolve the problem, or provide a solution are just as important as the intention behind those actions. Practicing intention, value, and purpose FIRST, leads to streamlined workflows, less stress and pressure, and the ultimate customer experience… which, it doesn't just end there. Customer service practice rolls over into your team dynamics. How you serve your clients, is how you serve your team.