Bruce Duff's Contact Details

Bruce Duff's Company Details

ARCOS LLC

Columbus, Ohio, US • 215 Employees
SaaS

ARCOS provides SaaS solutions to solve resource management challenges that companies face. The ARCOS Resource Management platform helps customers plan, respond, restore, and report actions taken during normal operations or unplanned service interruptions. Using ARCOS, utilities, airlines, manufacturers, and industrial facilities improve response time and improve the efficiency of resources while improving customer satisfaction. As a SaaS solution provider, the nation's most progressive critical infrastructure companies have chosen ARCOS as a mission-critical component of their operation to ensure compliance and consistency with their callout business rules governed by bargained agreements. The ARCOS System not only improves operational efficiency, but it also provides a quantitative return-on-investment, saving O&M budget by improving restoration time, eliminating unnecessary overtime, streamlining daily employee scheduling shortages due to after-hours emergency work, and providing comprehensive performance reporting and troubleshooting metrics. #resourcemanagement #emergencyreponse #mutualassistance #damageassessment #crewmanagement #fieldservicemobility #fieldservicemanagement