Bruno Chitarrini's Contact Details

Bruno Chitarrini's Company Details

The Academy Specialized Automotive Training

Venezia, Veneto, Italy • 38 Employees
Automotive

The Academy is a market leader in automotive training, coaching and consulting in Italy. Established in 1994, its team has delivered more than 33.000 days of training in dealerships.All our consultants have proven automotive experience both at retail and OEM level.No project is too small or too big for The Academy. We have succesfully delivered on numerous car launches, dealer network roll-outs and full training programs.Competence, passion, enthusiasm are at the very top of our daily agenda.Ford, Volkswagen, Toyota, Renault, Opel, Fiat, Jaguar Land Rover, Lamborghini, Volvo, Hyundai, Kia, Seat, Harley Davidson, Yamaha KTM are some of our major partners engaged in long-term projects.Our company also lends itself to partner with many international training organizations which require Italian, Swedish and English speaking consultants.In order to face the challenges of the current automotive market, we strongly believe that the answer lies in Trade Cycle Management (PCP); resulting in greater customer satisfaction and loyalty, profit and a better conversion rate.We offer training courses in:Advanced Sales & Service ProcessesSales & Service ManagementDigital MarketingCRM ProcessesCRM ManagementBDC ProcessesBDC ManagementIn-dealership Training Activities (how to maximize contacts and increase sales)Retail and FleetTrade Cycle Management (PCP)F&I Specialized TrainingFinancial Products TrainingUsed Car TrainingMystery Shopping (Showroon-Phone-Service-Web)New Product Training & LaunchOur main services include:Sales AcademyTraining (centralized courses)Coaching (In-dealership training)Automotive Call CentreWe Certify International UNI EN ISO/IEC 17024:2012 Automotive Digital Marketing Manager