Carl Bateson's Contact Details

Carl Bateson's Company Details

SonarCX

Calgary, Alberta, Canada • 6 Employees
Information Technology & Services

Customers today want instant and personalized service. They want to be engaged in the communication channel of their choice. Insurance customers are no different, and they expect the same level of experience. Sonar CX is a customer engagement and team collaboration solution for insurance agencies and brokerages to help you connect with your customers, deliver world-class service, increase your sales, reduce operating costs and mitigate your E&O risk.Our conversational and client-centric approach enables simultaneous conversations across communication channels, mirroring spontaneous person-to-person interactions to deliver a seamless experience. In addition, built-in collaboration and powerful task management abilities will keep your teams in sync and reduce your response time to customer requests.All customer interactions, collaborations, and work done on customer files are tied back to the customer to give you a complete record of your customer.