Carl Richardson's Contact Details

Carl Richardson's Company Details

CXY

N/A, N/A, AU • 5 - 9 Employees
Management Consulting

Delivering Phenomenal Customer Experience Know How For Growth Regardless Of Business SizeHow your customers feel about you is make or break for your company, and SMEs as well as Global Corporations now have the perfect opportunity to deliver phenomenal experiences.We give you everything you need to grow your business in the modern age where the customer really cares about their experience through:- Workshops- Presentations- Online training- Coaching- Mentoring- Consulting- Strategy...every way you want it.Where CX used to be something that 'the big boys'​ did, now small and medium-size local businesses in every sector have a huge opportunity to genuinely compete based on Customer Experience.Get it right and you solve your customer retention, your viral word-of-mouth marketing takes care of itself and your business grows faster and easier. CXY are here to cut through the waffle, (the corporate bullshit) and give you real-world practical strategies for getting world-class CX firing on all cylinders in your business.Team CXY is a unique cocktail that is led with the vast corporate experience of Kate Cooper-Fay who has been delivering customer-focused strategy in FTSE 100s for over a decade...