Carl Troughton's Contact Details

Carl Troughton's Company Details

Performance Solutions

Hoofddorp, Noord-Holland, Netherlands • 51 - 200 Employees
Professional Training & Coaching

Mobile technology is changing the learning landscape. Learning has become more blended, bite-sized and more pragmatic. Learning also has become more digital, more playful and more engaging! The Performance Academy changes the way people learn, lead and interact. With over 30 years of experience in open training programs, incompany trainings and facilitating corporate academies all over the world. Do you want to transform learning into an impactful social & mobile experience? We offer a wide range of training programs to develop skills and change behavior. These trainings include customer experience, leadership development, presentation skills, sales training, customer service and much more. You'll find a selection of our open training programs and in company trainings on our website. Have a look and get inspired! It's not easy to consistently thrill customers with your brand and to turn them into loyal fans. In today's experience economy, extraordinary moments and positive emotions are the most powerful currency, It has become essential to show interest in how customers experience your brand. Reverse Thinking & Engineering is both philosophy and process. The solution puts your desired customer experience at the centre of your company structure and helps you to build a corporate culture around it.The Performance Academy develops training programs to translate the desired customer experience within your organization to concrete (tangible) behavior. EPIC Leadership results in employee engagement and Experience STARs behavior, which is the main driver of a memorable customer experience! Do you want to become a certified trainer in customer experience or leadership development. Register now for our certification programs!