Caroline Drum's Contact Details

Caroline Drum's Company Details

Mister O. Cliente Oculto

Camboriú, Santa Catarina, Brazil • 47 Employees
Research

Let us help you see your business through the eyes of your customers!With an international scope, we carry out around 150 thousand surveys per month for all types of industry in more than 2,500 cities, totaling more than 3 million surveys completed to date.Our main focus is to provide your company with an in-depth knowledge of how your customers relate to your brand. We create an exclusive strategic project according to your industry, business and needs. We understand the motivations, interests and requirements of its customers through various research formats, such as:• Mystery Shopping• Satisfaction Survey• Competitive Analysis• Employee Recognition• Revealed Audit• POS analysisThese surveys are carried out on various platforms, in accordance with with the strategy outlined between Mister O. and your company. Examples are:• Face-to-face• Online channels• Voice channels• QR codeIn the case of the Mystery Shopping, the format in which the researcher conducts the survey anonymously, you can analyze various aspects of your business and your clients' journey, for example:• Team: service, posture, presentation, standardization, speech;• Brand: product highlight, perception, quality standards, presentation;• Location: presentation, organization, cleaning, identification, external environment.And much more!Watch our institutional video to learn a little more about our methodology. Below, a demo of our results analysis dashboard is also available.Institutional Video: http://bit.ly/Institucional-MisterOResults dashboard: https://bit.ly/Dashboard-Demo-MisterOTelephone n.: 47 2033 0905WhatsApp n.: 47 99725 0392E-mail: contato@mistero.com.br