Caroline Harris's Contact Details

Caroline Harris's Company Details

nCloud Integrators

Powell, OH, US • 20 - 49 Employees
Technology Consulting/Tech Services

nCloud Integrators provides Customer Success leadership and data-driven implementation expertise to accelerate efficiency and profitability. Whether you are looking to ensure adoption and reduce churn leveraging Gainsight, or exploring ways to improve the performance of your customer success organizations, nCloud Integrators offers executive level strategic and tactical services, backed by decades of software industry services experience.Customer Success ManagementSuccess for your B2B company delivering SaaS technology requires that your customers not only adopt your offerings, but also realize value that drives loyalty and expanded usage. nCloud Integrators leverages proven experience to provide strategic, technology-based services. At nCloud, our experience tells us that value with SaaS offerings is not found in features and functions, but rather with value-added outcomes. Our team will work with you in a collaborative, strategic, and iterative fashion to design outcomes for your customers that are measurable and create value.Gainsight Implementation and AdministrationTo manage and scale your customer success strategies, you may consider a systematic approach provided by the Gainsight Customer Success platform. To maximize the value of the platform, you will likely need to integrate data from multiple sources throughout your enterprise (CRM, Product Usage, Support, etc). As a Certified Gainsight Partner and hundreds of successful Go-Lives under our belts, nCloud's decades of experience with Data Integration and Customer Success Leadership uniquely qualifies us to help with your Gainsight platform, ensuring full integration of your enterprise data and long-term success.