Cary Munk

Partner, Customer Experience & Success / Account Management & Sales at Accelerant Strategy Solutions - , ,

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United States
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Accelerant Strategy Solutions
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Accelerant Strategy Solutions

, , • 1 Employees
Management Consulting

We provide consulting to retain & grow multi-million dollar SaaS, B2B, B2C businesses through customer experience & success & account management• Drive ARR 20%, double CSAT scores & increase NPS scores 4 points through project-based consulting for SaaS, B2B, B2C companies• Drive 95% retention and 30% expansion; increase relationships, onboarding, adoption, usage, engagement, loyalty, use cases, outcomes, CX; share voice of customer & collaborate with internal teams to fix pain points • Reduce churn 90%; deliver business outcomes, value, positive experiences across customer journey

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