Catherine Manderson's Colleagues at Twenty CX
Catherine Manderson's Contact Details
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Twenty CX
Catherine Manderson's Company Details
In a world where consumers are empowered to decide when, where and on what terms to engage with brands, customer experience becomes the differentiator. \\This is more than just rhetoric. Leaders in CX are consistently outperforming financial market benchmarks. The common thread for these successful organisations is what we call 'Connected Conversations'. \\Connected conversations work to lift CX, and CX enhances business growth. So at Twenty, that's what we do for our clients. \\Twenty is an award-winning Customer Experience agency. \\Our expertise is in data analytics, customer insight, open-API marketing technology, customer strategy, personalised digital and one-to-one marketing. \\We make marketing automation easy; we deploy actionable NPS and VOC programmes; we build responsive websites; and we create personalised campaigns that respond in real-time to enhance experiences online and off. \\Ultimately our work is designed to lift conversion rates and activate greater Return-on-Customer. \\<<< Need Connected Conversations for your business? >>>\\Whether you are just getting to grips with CX or looking to embed best practices, talk to us. We promise to put your customers front and centre to drive sustainable business growth.\