The purpose of InsideOut is to provide a link between commerce, Her majesty's Prison Service (HMPS), the offenders and a consequent reduction in re-offending. This social enterprise will provide a contact centre in the prison to service commercial customers. The offenders will be trained and those who have the aptitude and the wish to take part will gain transferable skills, a recognised qualification and real experience. The offenders will have the chance to excel and grow in confidence and earn money to ease their re-entry into society on release.