At Total Energy Solutions, we are passionate about great customer service. This extends far beyond simply helping clients place new contracts with energy suppliers.Our service also helps our clients:Overcome transfer problems with their contractsLiaise with suppliers to ensure there is no risk of penalties due to fluctuations in consumptionDeal with credit rating queriesEstablish new electricity and gas connections and meter installationsReclassify meters when needs have changedRenew Meter Operator (MOP) agreementsSettle disputes with utility companiesSort out billing queriesFind other ways of reducing their energy consumptionWe work with utility suppliers across the UK market and have no vested interest in where contracts are placed. Our only aim is to secure the best possible deal for our clients.The industry is complex, with utility companies each having different ‘rules' that govern how they operate. This means businesses can get trapped in high rate contracts that they are unable to change. Our aim is to manage the complexity on behalf of our clients, giving them the clear and simple information they need to make informed decisions about their energy.