Charles Riggs's Contact Details

Charles Riggs's Company Details

Synergem Technologies

Pilot Mountain, NC, US • 20 - 49 Employees
Telecom Services

For over 25 years, Synergem Technologies has pioneered the advancement of technology in the 9-1-1 industry. First to market with an i3 Emergency Services IP Network (ESInet), our mission is to provide an easy, seamless, and efficient process for communities to upgrade their legacy systems to the NENA i3 standard. We have partnered with Oracle Communications and other network providers to build a highly-reliable and fault-tolerant virtual infrastructure for Next Generation 9-1-1 (NG9-1-1) services. The result of these partnerships are our i3 NextGen9-1-1 Core Services with the security, capacity and resiliency that is unrivaled in the industry.Synergem's True-i3™ services include:i3-Interconnect™Technology that accepts calls from anywhere in the country, and converts them from legacy traffic to i3 format.i3-Route™Providing location lookup, routing functions, handling TTY and multimedia traffic, and terminating calls into any available PSAP – including those still using legacy equipment.i3-Call™Hosted PBX phone systems tied to fully-compliant i3-Call taking applications, capturing caller information including location, multimedia content, and metadata. Also includes disaster recovery call-handling.i3-Log™End-to-end network event logging and reporting service that records and documents all i3-Log events from an OSP, through SynergemNET™, to an available PSAP.Synergem's focus on training, communication and customer service is what transforms our product offerings into world class solutions for our customers. With a dedicated account manager and multiple channels for communications, we ensure that the Synergem solution meets the needs of your staff. To learn more about our company or our services please contact us at info@synergemtech.com at any time.