End User Support Technician at Trans World Entertainment Corporation - Albany, NY, US
Trans World Entertainment Corporation (TWEC) was established in 1972 by Robert J. Higgins and is headquartered in Albany, NY. Trans World Entertainment went public in 1986 and is traded under the symbol TWMC on the NASDAQ stock exchange. More than 40 years since its founding, Trans World Entertainment continues to be the leader in entertainment retail – adapting, innovating, and anticipating the needs of our customers. Through software development, data, and best-in-class delivery, we've created a 360° multi-channel experience that reaches our customers through physical retail storefronts, online marketplaces, and direct websites.After decades of acquisitions and growth, change and evolution, Trans World Entertainment stands alone for one simple reason: our ability to adapt and set the pace for entertainment retail.In 2016, Trans World Entertainment acquired etailz, Inc., an independently operated digital marketplace retailer across all product categories. etailz uses a data-driven approach and proprietary software to grow brands on Amazon, Jet, eBay, Walmart, and Alibaba in the U.S. and internationally.Through blending this online marketplace expertise with access to Trans World's nearly 270 brick & mortar stores and direct websites, we have created a complete 360° retail experience like you've never seen before.We are passionate about bridging the gap between the entertainment industry and our customers. Through fostering decades-long relationships with iconic brands such as Disney, Marvel, DC Comics, Twentieth Century Fox, NBC/Universal, Warner Bros., and others, we are able to deliver our customers a unique entertainment perspective through innovative and creative products from their favorite pop culture brands.The company enjoys a competitive and entrepreneurial culture that promotes innovation, excellence and ownership with collaborative and passionate leadership.