Customer Service Specialist at Loot.co.za (Loot Online (Pty) Ltd) - Cape Town, Western Cape, South Africa
Loot.co.za is a leading and rapidly expanding, hyper-growth South African online retailer.Loot was launched in 2003 with a big focus on books. From 2011, the focus has been on building a strong value chain and rapidly transforming the business into a leading and competitive general-merchandise retailer, now offering 14 million+ products across 18 departments.Loot is proud to partner with MySchool, MyVillage, MyPlanet allowing shoppers to contribute to fund-raising initiatives with every purchase made on the website.Our head office is based in Southern Suburbs in the Western Cape with warehouses operating from Airport Industria (Cape Town) & Midrand.Why Work For Us?- We strive to maintain that "start up" feel where we encourage innovative thinking and collaborative contributions within a robust fast-moving environment.- See your efforts materialize quickly with a management team that is flexible and open to change and discussion.- Surround yourself with strong e-commerce players who are efficient, effective and enjoy problem-solving, while staying ahead of the curve.Our Culture- We are results-orientated and celebrate success and innovation as a team.- We encourage forward thinking and pro-active approaches.- We pride ourselves in being efficient and effective whilst acting with integrity at all times.Our Engineering Needs- We focus on pragmatic software development with a focus on short release cycles and a problem solving mentality.- Our developers work closely with other departments to create the best solutions in order to improve the customer experience and create impactful technology solutions.- We look for developers who care about what they produce, continue to look for systems improvements and positively contribute to creating an environment of growth and leadership within a small team.