Charlie Caplinger

Customer Service Analyst at Cogito Corp - Boston, MA, US

Charlie Caplinger's Colleagues at Cogito Corp
Mike Archbold

Production Operations Engineer

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Brian Eastley

Sr. Principal Advisory Consultant

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Christine Delaney

Senior Enablement Consultant

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Adriana Niculache

Senior Client Director, Telecommunication

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Jen Rohrer

Sr. Program Manager, Client Services

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Wendell Black

Channels, Partnerships, & Growth

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Charlie Caplinger's Contact Details
HQ
617-580-3101
Location
Springfield, Missouri, United States
Company
Cogito Corp
Charlie Caplinger's Company Details
Cogito Corp logo, Cogito Corp contact details

Cogito Corp

Boston, MA, US • 250 - 499 Employees
SaaS

Cogito provides human aware technology to help professionals elevate their performance. Cogito's contact center AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of agents in the world's most successful enterprises – improving sales results, delivering world-class service and enhancing quality of care. Backed by OpenView Ventures, Romulus Capital and Salesforce Ventures, Cogito is headquartered in Boston, MA.At Cogito, we are united through the common goals of producing innovative technology, driving customer success, and helping people live more productive lives.

Technology Computer Software Engineering Artificial Intelligence Call Center Operations Customer Service Machine Learning Voice of the customer Behavioral analytics Cognitive Science Data Science Emotional Intelligence Augmented Intelligence Customer Experience Voice Analytics Customer Care Big Data Speech Analytics B2B saas Digital Health Tech Services SaaS Prepackaged Software Enterprise Software Network Solutions Information Technology
Details about Cogito Corp
Frequently Asked Questions about Charlie Caplinger
Charlie Caplinger currently works for Cogito Corp.
Charlie Caplinger's role at Cogito Corp is Customer Service Analyst.
Charlie Caplinger's email address is ***@cogitocorp.com. To view Charlie Caplinger's full email address, please signup to ConnectPlex.
Charlie Caplinger works in the SaaS industry.
Charlie Caplinger's colleagues at Cogito Corp are Mike Archbold, Brian Eastley, Christine Delaney, Adriana Niculache, Laura Skoly, Jen Rohrer, Wendell Black and others.
Charlie Caplinger's phone number is 617-580-3101
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