Customer Success Manager at Askable - Find User Testing Participants - Fortitude Valley, QLD, AU
Askable is for the legends who test, it enables you to ask real people the right questions. Access over thousands of participants from all walks of life, ready to share their thoughts and ideas.Improve your products, services, early concepts and prototypes without assuming what your audience wants because you don't need to assume when you get direct access to them with Askable.How does it work?Define your audience:In just a few clicks, set whom you want to target your opportunity to which can include screener questions, how much you want to offer as an incentive, and create a schedule.Automated scheduling:Your opportunity gets sent out to our panel of participants who fill out the screener to see if they're eligible. Participants also choose session times they are available to attend. Reviewing participants:Participants will start responding in a few hours into a response list for you to review and start inviting. We also have a waitlist system in place for when participants cancel to give you peace of mind.Manage your participants:See on your dashboard who's confirmed. Check their eligibility and manage their attendance. You're the first to know when participants accept your invite or when participants cancel.Conduct your user interview:Your participants will show up based on your schedule. We handle the rest, including incentive payments.