Every car, every time. This phrase embodies what we give to each and every one of our valued clients when they bring their vehicle to us. It is our promise that you will receive the following on each and every visit to our shop: - A courtesy inspection. - A full interior and exterior wash. - A prioritized estimate highlighting preventative and regular maintenance services, explaining which of these services is to correct existing problems and which is of a preventative nature. - Our assurance that prior authorization in writing, by email or phone or by any other means satisfactory to you will be obtained for all work performed. - Notification if appointments or completion promises cannot be kept. - A review of every invoice for parts and labour. - Thorough record-keeping. We will maintain your service records for as a long as you have the vehicle. This information will be provided to you if you decide to sell, which will increase the residual value of the vehicle. - The absolute highest level of care will be taken with your vehicle while in our possession. This includes using seat covers, floor covers, fender covers and body panel covers when technicians are performing service work.